How Often Should You Update Your Printer and Copier Fleet?

By ASE Direct Team on May 9, 2019

Take a glance around you right now. How many printers can you see from where you’re sitting?...

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Topics: managed print services, multifunction devies, print, print supplies, office printers

How IT Support Services Can Benefit Your University

By ASE Direct Team on Mar 15, 2019

Today’s universities are changing the face of higher education by embracing technology to enhance the student experience. Through information technology (IT) innovation, increased use of mobile technology, and better data analytics, universities are poised to provide increasingly useful services to ...

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Topics: multifunction devies, print, print supplies, office printers

The Right Printer for the Job – Finding the Perfect Print Hardware for Your Business

By ASE Direct Team on Feb 22, 2019

Choosing the right print hardware is a bigger task than most office managers realize. Beyond gaining access to high quality print output, offices have a wide range of other factors to take into consideration....

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Topics: multifunction devies, print, office printers

Ask a Service Technician

By ASE Direct Team on Jan 29, 2019

Technicians that have been providing service for years have undoubtedly seen plenty of interesting service calls. They range anywhere from simple user errors to complicated repairs. It might even make their jobs easier if we knew a couple of their tricks so we can avoid unnecessary ticket ...

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Topics: multifunction devies, Printer Maintenance Kit Contents, office printers, how to remove a paper jam

Problems That You Can Only Fix with a Printer Maintenance Kit

By ASE Direct Team on Jan 15, 2019

It’s a headache for every office worker – that moment you have a critical printing job and the printer goes down. No matter how much you plead, the machine just won’t work....

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Topics: printer maintenance kit, office printers

How to Fix Paper Jams without Calling for Service

By ASE Direct Team on Jan 8, 2019

Printers are highly-efficient machines with a wealth of moving parts. Unfortunately, all those moving parts can sometimes cause problems. Every printer is different, but they can all suffer from paper jams....

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Topics: office printers, how to remove a paper jam